Welcome to ShopLauncher.

This Privacy Policy explains how ShopLauncher ("we", "our", or "us") collects, uses, and protects your personal information when you use our website, platform, and related services ("Services"). By accessing or using ShopLauncher, you agree to this Privacy Policy and our data practices.

1. Information We Collect

We collect different types of information to provide and improve our Services. This includes:

1.1 Account Information

When you create an account, we collect your email address and any information you choose to provide. This information is used to create and manage your account, send important notifications, and personalize your experience.

1.2 Payment Information

We use Stripe to process subscription payments and other transactions. Stripe collects and processes your payment details securely in accordance with its own Privacy Policy. ShopLauncher does not directly store or have access to your complete credit card or payment information.

1.3 Shopify Data

When you connect your Shopify store, we securely access certain Shopify store data to perform automated actions on your behalf, which you could otherwise perform manually from Shopify. This includes actions related to store setup, content generation, and configuration. Your store data is used solely to provide our Services and is not shared with any unauthorized third parties.

1.4 Analytics Data

We use Datafa.st for analytics to understand how users interact with our platform. This service may collect information such as browser type, device type, IP address, pages visited, session duration, and other usage metrics to help us improve performance and user experience.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the ShopLauncher platform
• Process and manage subscriptions and transactions
• Communicate with you, including sending updates, support messages, and promotional offers
• Enhance and personalize your user experience
• Analyze platform usage and improve our Services
• Ensure the security and integrity of our systems

3. How We Share Information

We do not sell or rent your personal data. We may share information only in the following cases:

• Service Providers: We work with trusted providers such as Stripe (payments) and Datafa.st (analytics) to support our operations. These providers have access to data only as necessary to perform their functions.
• Legal Requirements: We may disclose information when required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process, subject to the same privacy commitments.

4. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request the deletion of your account or stored data by contacting us.

5. Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While we take reasonable precautions, no online platform can guarantee complete security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you
• Request correction or deletion of your data
• Withdraw consent where processing is based on consent
• Object to or restrict certain data processing activities

To exercise these rights, please contact us using the details below. We will respond in accordance with applicable privacy laws such as GDPR or CCPA where relevant.

7. International Data Transfers

As a global service, we may process and store your data in countries other than your own. When data is transferred across borders, we ensure that it receives an adequate level of protection consistent with applicable privacy standards.

8. Children’s Privacy

ShopLauncher is not directed toward individuals under the age of 18. We do not knowingly collect or store information from minors. If we become aware that a child has provided personal data, we will take steps to delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Continued use of ShopLauncher after an update indicates your acceptance of the revised terms.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: hello@shoplauncher.ai
Contact Page: shoplauncher.ai/contact